Plumbing & Drain Unblocking in South Wales

Tell Jonie What Needs Sorting

Tell us your postcode and what’s blocked or leaking.
We’ll discuss the problem, confirm charges and check availability before you book.

Email services@rodsaway.co.uk

24/7 emergency call-outs, subject to availability. For urgent help, please call rather than waiting for an email reply.

Drain Unblocking for Your Home or Business

A slow-draining sink, unpleasant smell or rising toilet water can be the first sign of a blockage. We investigate the problem and choose an appropriate method to try to get things flowing again.

We help with:

• Outside drains and gullies — overflowing drains and standing water.
• Toilets and waste pipes — water rising, draining slowly or failing to clear.
• Kitchen sinks — blockages involving grease, food waste and other build-up.
• Bathroom sinks, baths and showers — blockages involving hair, soap and everyday debris.

Depending on the problem, we can use drain rodding or high-pressure water jetting to work on the blockage. Tell Jonie what you’ve noticed and whether more than one toilet, sink or drain is affected.

Call Jonie about a blocked drain: 01495 687667

Drain Jetting and CCTV Inspections

High-pressure water jetting can help remove suitable blockages and build-up within drains. We’ll assess the problem and discuss the appropriate approach.

If a drain keeps blocking, a CCTV inspection may help identify what is happening inside the pipework and guide the next steps. We’ll discuss whether an inspection is appropriate and explain any separate charges before proceeding.

Some drainage problems need further investigation or repairs rather than another clearance attempt. We’ll explain our findings and discuss your options.

Commercial Drainage Support

We help businesses and commercial premises with blocked toilets, sinks, outside drains and recurring drainage problems.

When you call, please have the property address, access arrangements and details of the blockage ready. We’ll discuss availability and confirm the applicable charges before booking.

We can provide invoices and proof of public liability insurance on request.

Discuss a commercial drainage job with Jonie

Plumbing Repairs

We also help with everyday plumbing repairs and urgent leaks, including:

• Leaking and burst pipes.
• Toilets that won’t flush properly.
• Leaking cisterns and overflows.
• Tap repairs and replacements.
• Sink connections and waste-pipe leaks.
• Kitchen and bathroom plumbing repairs.

We’ll discuss the problem, assess what needs doing and explain the proposed repair and charges. Any additional parts or work will be agreed with you before proceeding.

Speak to Jonie about a plumbing repair or book online .

Need Urgent Plumbing or Drainage Help?

An overflowing drain, unusable toilet or damaging leak can’t always wait for a routine appointment. Rods Away offers 24/7 emergency call-outs, subject to availability.

Let Jonie know your postcode, what’s happening and whether water or wastewater is escaping. We’ll discuss the earliest available visit and confirm the applicable charges before you book.

Emergency and out-of-hours charges may differ from standard daytime charges.

Clear Information Before You Book

Charges depend on your location, the work required and the appointment time. We’ll confirm what your visit covers and explain the applicable charges before you book.

Some blockages cannot be cleared during a visit and may need further investigation or repairs. We’ll explain beforehand how the visit is charged, including where a blockage remains unresolved.

If further work is needed, we’ll explain our findings and discuss the next steps, agreeing any additional costs with you before proceeding.

Helping Homeowners, Landlords and Letting Agents

We work at private homes, rental properties and commercial premises. Speak directly to Jonie to explain the problem, discuss access and arrange a visit according to availability.

For landlords, letting agents and property managers, we can provide invoices and proof of public liability insurance on request.

Areas We Cover

We provide drainage and plumbing services across South Wales, including Blackwood, Newport, Cwmbran and Ebbw Vale.

Explore some of our local services:

• Drain unblocking in Ebbw Vale
• Drain cleaning in Cwmbran
• Emergency plumber in Ystrad Mynach
• Emergency plumber in Pontypridd

We also serve Abertillery, Bargoed, Newbridge, Tredegar, Pontypool, Risca, Caerphilly, Cardiff and other communities across South Wales.

Coverage includes areas such as Merthyr Tydfil, Abergavenny, Monmouth, Usk, Chepstow and Caldicot. Call with your postcode to confirm coverage and availability .

Your Questions Answered

Can I find out the charge before booking?

Yes. Tell Jonie your postcode and what’s happening. We’ll explain the applicable charges, what the visit covers and any relevant conditions before you book.

Do you clear indoor and outdoor blockages?

Yes. We work on blocked toilets, sinks, baths and showers, as well as outside drains and gullies. The approach depends on the location and cause of the blockage.

What if the blockage needs more work?

Some blockages need further investigation or repairs. We’ll explain our findings, discuss the options and agree any additional work and charges before proceeding. The charging arrangements for the initial visit are explained when you book.

Can you investigate a drain that keeps blocking?

Yes. We can discuss whether a CCTV drain inspection or further investigation would help identify the cause, with any separate charges explained before proceeding.

Do you offer emergency call-outs?

Yes. We offer 24/7 emergency call-outs, subject to availability. Call to discuss the problem and confirm the applicable charges before booking.

Do you handle smaller plumbing jobs?

Yes. Contact Jonie about dripping taps, toilet faults, leaking sink connections and other everyday plumbing repairs.

How soon can you attend?

Availability depends on your location, the time of your call and existing bookings. Call Jonie for the earliest available appointment .